Birthstone Name Necklace

Processing Time:

• Custom Orders: Production takes 1 business days before shipping.
• Non-Customizable Products: Dispatched within 24 hours for faster delivery.

Estimated Delivery Time (Within India):

• Custom Orders: 3-5 business days after production.
• Non-Customizable Products: 3-5 business days for delivery.

Additional Information:

• 📦 Orders are processed Monday to Saturday (excluding public holidays).
• 🚚 Delivery times may vary based on location, courier service, and external factors.
• 🔍 A tracking link will be provided via email/SMS once your order is shipped.

We accept returns and exchanges under the following conditions:

Eligible Returns & Exchanges (Excluding Personalized Items):

• Damaged or Defective Products – If your order arrives in bad condition.
• Size Exchange – If you ordered the wrong size and need a replacement.
• Product Mismatch or Preference – If the product is not as expected, you can exchange it for another or request a return.

Important Notes:

• Return Request Window: Returns or exchanges must be requested within X days of delivery.
• Condition Requirement: Items must be unused, in original packaging, and in resellable condition.
• Return Shipping: Customers may be responsible for return shipping costs unless the product is defective.
• Refunds & Processing: Refunds (if applicable) will be processed once the returned item is received and inspected.

Personalized Items:

Custom-made or engraved products are non-returnable and non-exchangeable unless they arrive damaged or incorrect.

For return or exchange requests, please contact our support team via WhatsApp or email at support@erayastyle.com

1. Premium Quality & Craftsmanship

We take pride in offering high-quality, durable, and finely crafted products that stand the test of time.

2. Unique & Thoughtful Designs

Our collection is carefully curated, with attention to detail, ensuring every piece feels special and meaningful.

3. Secure & Hassle-Free Shopping

Enjoy a smooth shopping experience with secure payment options and an easy checkout process.

4. Trusted by Thousands of Customers

With a strong reputation and positive reviews, we are committed to delivering satisfaction with every order.

5. Fast & Reliable Shipping

We process orders quickly and ensure timely delivery so you receive your purchase as soon as possible.

6. Dedicated Customer Support

Our team is always available to assist with any questions, order updates, or concerns.

7. Perfect Gift for Every Occasion

Whether for yourself or a loved one, our products make the perfect keepsake for special moments.

Let me know if you want any refinements!

To maintain the beauty and longevity of your jewelry, follow these simple care tips:

1. Avoid Contact with Water & Chemicals

• Keep your jewelry away from water, perfumes, lotions, and household chemicals to prevent tarnishing.
• Remove jewelry before swimming, showering, or washing hands.

2. Store Properly

• Store in a dry, cool place, preferably in a jewelry box or soft pouch to prevent scratches and oxidation.
• Keep pieces separate to avoid tangling and surface damage.

3. Clean Gently

• Use a soft, dry cloth to wipe your jewelry after each wear.
• Avoid using harsh cleaning agents or abrasive materials.

4. Wear with Care

• Put on jewelry after applying makeup, perfume, and hair products.
• Avoid wearing jewelry during intense activities or while sleeping to prevent accidental damage.

Finding the perfect fit is essential. Use the following size guides for necklaces, bracelets, and rings to ensure you choose the right size.

Necklace Size Guide

💡 Tip: Measure your favorite necklace or use a string to determine the best fit.

Bracelet Size Guide

💡 Tip: Wrap a flexible tape measure around your wrist snugly, then add 0.5 to 1 inch for a comfortable fit.

Ring Size Guide

💡 Tip: Use a ring you already own and measure its diameter, or wrap a strip of paper around your finger and compare it with the chart.

Premium Packaging

• All our products come in elegant, high-quality packaging, perfect for gifting.
• Gift-ready boxes are included with every order, ensuring a luxurious unboxing experience.
• For special occasions, we offer gift-wrapping options upon request.

Customization Options

• Personalized Engraving: Add names, initials, dates, or meaningful messages to your jewelry.
• Custom Designs: Upload your own photo, handwriting, or symbols for engraving.
• Font & Style Choices: Choose from a variety of fonts and engraving styles to match your preference.
• Backside Engraving (if applicable): Option to add a message or design on the back.

How to Customize Your Order

1. Choose your product and select the customization option (if available).
2. Upload your photo or text for engraving.
3. Preview & confirm your design before adding to the cart.
4. Our skilled artisans will craft your piece with precision and care.

We’re here to help! If you have any questions, need assistance with an order, or require customization support, feel free to reach out.

Customer Support Channels

• 📞 Call/WhatsApp: +91 7070174478
• 📧 Email: support@erayastyle.com
• 💬 Live Chat: Available on our website during business hours.

Support Hours

• Monday – Saturday: 10:00 AM – 6:00 PM
• Sunday: Closed

Frequently Asked Questions

Before reaching out, check our FAQs for quick answers to common queries regarding orders, shipping, returns, and customizations.

We aim to respond to all inquiries as quickly as possible. Thank you for choosing Eraya Style!

We offer secure and hassle-free payment options for a smooth shopping experience.

Accepted Payment Methods:

• Credit & Debit Cards – Visa, MasterCard, RuPay, and more.
• UPI Payments – Google Pay, PhonePe, Paytm, and other UPI apps.
• Net Banking – Available for all major banks in India.
• Wallet Payments – Paytm, Amazon Pay, and other supported wallets.
• Cash on Delivery (COD) – Available for non-personalized products.
• Partial COD for Personalized Products – Pay ₹99 in advance, rest on delivery.

Secure Transactions

• All transactions are encrypted and secured via our trusted payment gateway.
• We do not store any payment details for customer security.

For any payment-related queries, feel free to contact our support team.